Privacy Notice

Kaabah Travel is the controller of the personal data you give us. This notice explains what we collect, why, and your rights under the UK General Data Protection Regulation and the Data Protection Act 2018.

What we collect

• Contact details: name, email address, phone number and WhatsApp number.
• Travel details: dates, departure airport, number of travellers, room preferences and special requests.
• Booking information: passport details, photographs and other documents needed for visas and flights.
• Website information: the pages you visit and, with your consent, analytics data collected through cookies.

How we use it

• To reply to your enquiry and send you quotes (legitimate interests and steps before a contract).
• To make and manage your booking, including flights, hotels and visas (performance of a contract).
• To meet legal and accounting obligations (legal obligation).
• To improve our website, only with your consent for analytics cookies.

Who we share it with

We share your information only with the suppliers needed for your trip, such as airlines, hotels, transport providers, the ATOL holder and the Saudi visa authorities, and with service providers who help us run our business, such as email and hosting providers. Some suppliers are outside the UK; where this happens we make sure appropriate safeguards are in place. We never sell your data.

How long we keep it

We keep enquiry details for up to two years and booking records for six years after travel to meet legal and accounting requirements.

Your rights

You can ask to see, correct or delete your personal data, object to or restrict how we use it, and withdraw consent at any time. Email info@kaabahtravel.co.uk. You can also complain to the Information Commissioner's Office at ico.org.uk.